# The ACT sent a cancelled score. What can I do?

**URL:** <https://experthub.prepscholar.com/t/the-act-sent-a-cancelled-score-what-can-i-do/7948>\
**Category:** Answers\
**Tags:** act, collegeadmissions\
**Created:** [November 15, 2016, 9:37am UTC](https://experthub.prepscholar.com/t/the-act-sent-a-cancelled-score-what-can-i-do/7948 "2016-11-15T09:37:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chris\_prepscholar](https://experthub.prepscholar.com/letter_avatar_proxy/v4/letter/c/9e8a1a/32.png) [@chris\_prepscholar](https://experthub.prepscholar.com/u/chris_prepscholar)\
**Post date:** [November 15, 2016, 9:37am UTC](https://experthub.prepscholar.com/t/the-act-sent-a-cancelled-score-what-can-i-do/7948/1 "2016-11-15T09:37:54Z")

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I decided to cancel sending a score report to UMich (my first choice school) for fear of having them see a poor ACT score. I did this prior to their 12:00 pm CST deadline on the day of. I was glad I did so, because when I received my scores they were much lower than my best test.

I checked Wolverine access today to make sure all of my materials were in. Everything was submitted along with an extra piece: my October scores. If I call ACT and explain the situation, can they request UMich delete a sent score from my file because they made a mistake?

As I understand it, scores are my personal property and I can do with them whatever I please (this is what allows individuals to write to ACT and have test scores deleted entirely) and this could be considered unauthorized use or sharing of my property/information.

Would ACT legally be obliged to request a score deletion directed to UMich? Any information will help as I am now even more nervous about my admissions decision. I cannot allow this mistake on the part of ACT to influence my admissions decision.

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**Author:** ![Laura\_PrepScholar](https://experthub.prepscholar.com/user_avatar/experthub.prepscholar.com/laura_prepscholar/32/15_2.png) [@Laura\_PrepScholar](https://experthub.prepscholar.com/u/Laura_PrepScholar)\
**Post date:** [November 16, 2016, 3:25am UTC](https://experthub.prepscholar.com/t/the-act-sent-a-cancelled-score-what-can-i-do/7948/2 "2016-11-16T03:25:38Z")

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Based on a conversation I had with a live ACT agent: **no, they cannot request that schools delete sent scores** ; once the scores have been sent, they've been sent, and ACT, Inc. has no way to take the scores back.

On the other hand, based on a conversation I had with a live UMich admissions person, **University of Michigan will not penalize students based on ACT scores** ; if your first set of scores were higher, the admissions office will consider those over the second, lower set of scores. I would recommend [calling the admissions office at University of Michigan](https://admissions.umich.edu/contact-us) and explaining the situation yourself if you are worried, but it looks like this mistake on the part of ACT, Inc. should NOT influence your admissions decision.